Frequently Asked Questions

1. What services do you offer? We offer a range of creative services including graphic design, web development, branding, illustration, video production, and photography.

2. How can I request a quote for a project? You can request a quote by filling out the form on our website or by contacting us directly via email or phone. Please provide as many details as possible about your project.

3. What is your process for starting a new project? Our process typically involves an initial consultation to understand your needs, followed by a proposal outlining the scope, timeline, and cost. Once approved, we move into the design and development phases.

4. How long will my project take to complete? The timeline varies depending on the project's scope and complexity. We will provide an estimated timeline after our initial consultation and project briefing.

5. What is your pricing structure? Our pricing is project-based and depends on the specific requirements and scope of each project. We provide detailed quotes after discussing your needs.

6. Do you offer any packages or retainers? Yes, we offer various packages for ongoing services such as social media management, content creation, and monthly retainer agreements for regular design work.

7. Can you work within my budget? We aim to provide high-quality services that fit within your budget. During our initial consultation, we’ll discuss your budget and tailor our services accordingly.

8. What industries do you specialize in? We have experience working with a wide range of industries including technology, fashion, healthcare, real estate, and entertainment.

9. Can I see examples of your previous work? Absolutely! You can view our portfolio on our website or request a customized showcase of projects relevant to your industry.

10. How do you handle revisions and feedback? We value client feedback and include a set number of revision rounds in our process. Additional revisions beyond the included rounds may incur extra costs.

11. What software and tools do you use? We use industry-standard software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro), Sketch, Figma, and various web development tools.

12. How do you ensure the originality and quality of your work? Our team follows a thorough research and brainstorming process to generate original ideas. We also have a quality assurance process to ensure high standards are maintained.

13. What if I need help after the project is completed? We offer post-project support to address any issues or additional needs. For ongoing support, we recommend our retainer packages.

14. How do I make payments? Payments can be made via bank transfer, credit card, or PayPal. We typically require a deposit to start the project, with the balance due upon completion.

15. What is your policy on confidentiality and intellectual property? We take confidentiality seriously and are happy to sign NDAs. All intellectual property rights for the work we create for you will be transferred upon full payment.

16. Can you work on rush projects? Yes, we can accommodate rush projects depending on our current workload. Rush projects may incur additional fees.

17. Do you collaborate with other agencies or freelancers? We have a network of trusted freelancers and agencies that we collaborate with to bring additional expertise to our projects when needed.

18. How do you stay current with design trends and technology? Our team regularly attends industry conferences, workshops, and training sessions. We also stay updated through professional networks and industry publications.